Kate Fennell

MBA, PMP / Chief Operating Officer

Ms. Fennell is the Chief Operating Officer (COO) at Duty First Consulting (DFC). She manages the delivery and operations of all consulting work and leads large, integrated business consulting projects at the firm. In addition to her role as COO, Ms. Fennell leads DFC’s Health Program Operations (HPO) business line.

Ms. Fennell has extensive experience in the business operations and project management of health and benefit related programs within the Federal Government, primarily with the Centers for Medicare & Medicaid Services and the Department of Veterans Affairs. She is also an experienced health care and marketing professional with extensive expertise in the areas of project management, strategic communications, social marketing, qualitative research, and business consulting.

Prior to joining Duty First Consulting, Ms. Fennell held senior positions and was in the leadership of the Social Marketing & Applied Research teams at BearingPoint and Deloitte Consulting.

Areas of Expertise:

Business Operations, Project Management, Strategic Communications, Social Marketing, Materials Testing, Qualitative Research, Health Insurance, Medicare, Veterans, Seniors

Industry Experience:

Department of Veterans Affairs (VA), Centers for Medicare and Medicaid Services (CMS), Agency for Healthcare Quality and Research (AHRQ), Department of Health and Human Services/Office of the Secretary (HHS-OS), Military Health System


Ms. Fennell holds a Bachelor of Science degree in Business with a concentration in Management from Tulane University, and a Master of Business Administration with a concentration in Marketing from Southern Methodist University.